Catalog Area: General Management
Duration: 08 Hrs.
Modality: online and Face-to-face modality
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OBJECTIVE:
- To describe the planning, organization, and control functions, as well as the relations that allow the effectiveness of the organization members’ performance.
- To identify and practice strategies for the employees to reach more control over their activities, improving their results.
- To learn to incorporate priorities in daily routine.
- Through action plans, the participants will know clearly the goals that must be reached, how to accomplish them (Strategies), which activities to develop throughout the planning period (Work Program), and who and when such activities are going to be developed (Organization and Control).
BASIC COURSE INFORMATION:
ADDRESSED TO:
Managers, area chiefs and supervisors, administrators, and/or personnel on training for this level.
COMPETENCIES TO DEVELOP
Planning, organization, results orientation, continuous improvement.
SYLLABUS
- INTRODUCTION SESSION
- Objectives and Work Program
- Participants’ Expectations
- Event’s Agenda
- MANAGEMENT SYSTEM
- Planning – Concept Definition – Function Importance.
- Organization – Sharing Responsibilities – Delegating Authority – Effective Work Relationships.
- Control – Preventive and Corrective Control – Effective Feedback.
- Real-life Activity
III. WHAT IS A MANAGER?
- Technical Function – Management Function – Organizational Function.
- Results Concept vs. activities
- Proactiveness Concept
- Practical Activities
- PLANNING FUNCTION
- Planning System
- Vision, Values, Commitment
- Establishing Goals
- Establishing Priorities
- Practical Activities
- ORGANIZATION
- Concept Definition
- Delegation Process
- Effective Delegation Techniques
- Effective Work Relationships
- Conflict Management
- Practical Activities
- CONTROL
- Control Fundamentals
- Creating Efficient Control
- Control Sources
- Effective Feedback Process
- Practical Activities
VII. LEARNING AND COMMITMENT
- Main Learned Concepts
- Event Evaluation
- Delivery of Diplomas
BENEFITS
- Exposition technique: it is about starting each one of the topics and exercises, creating an environment in which everybody pays attention, by highlighting key points and important conclusions of the topic.
- Real-life activities: which application is based on group dynamic development to “learn by doing”, practicing the learned techniques in small groups through the methodology based on constructivism.
- Specific cases analysis: that establish collaboration and communication for the development of contributions and conclusions of each topic. It is convenient to perform the event in a place where interruptions can be avoided.
