Catalog Area: Sales, customer service and collections
Duration: 08 Hrs.
Modality: online and Face-to-face modality
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OBJECTIVE:
- Providing the participants with opportunity of using NLP: not only he/she will be able to know NLP by the end of the workshop, he/she will be applying it in commercial and sales areas, which will end up in more income and profitability.
- Participants that have attended this course have discovered that this workshop could produce fast knowledge learning and thorough changes in themselves, creating powerful possibilities to reach constantly company’s goals.
- The program is a powerful combination of NLP tools and coaching focused to improve the participants’ professional development.
BASIC COURSE INFORMATION:
ADDRESSED TO:
Managers, sales executives, customer service staff, call centers and all areas involved in the selling process.
DEVELOPING COMPETENCIES
Business spirit, listening, and communication.
SYLLABUS
I. NLP, BUSINESS SUCCESS TECHNOLOGY
A. NLP in the Workplace
B. Establishing Correct Goals
C. Anchorages in the Workplace
II. BUSINESS CREATIVITY
A. Creativity Effective Strategies
III. CHANGING LIMIT PARADIGMS IN BUSINESS
A. Limit Paradigms in Business
B. Changing Limit Paradigms
IV. INFLUENCE WITH INTEGRITY
A. Language Influence
B. Win-Win in the Business
C. Persuading, Resistance Reduction and Successful Negotiation
D. Influence Skills