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I. Image and Digital Branding
A. Design and Digital Image
B. User Experience in Social Media
C. Posts
II. Social Media
A. Why using social media?
B. Social Media Scope
C. Company’s Content Creation
D. What social media to use?
III. Interaction Techniques
A. Incentives
B. Surveys
C. Promotions
D. Raffles
E. Launchings
F. Banners Types
G. Videos
H. Updating and New Trends
IV. Creating Publicity Campaigns
A. Organic Campaigns
B. Paid Campaigns in Facebook and YouTube
C. Social Media Optimization
V. Community Manager Fundamentals
A. Community Manager Characteristics
B. Community Manager Objective
C. Publications Programing
D. Critical Cases Management
VI. Social Media Measurement
A. Feedback
B. Interaction Goals
C. Revenue