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OBJECTIVE:
Know the Outlook functionalities.
BASIC COURSE INFORMATION:
ADDRESSED TO:
All people, in general from service or manufacturing companies.
DEVELOPING COMPETENCIES:
Performance orientation, continuous improvement, critical capacity.
SYLLABUS
I. OUTLOOK BASIC CONCEPTS
A. Send and receive
B. Create contacts
C. Receive notifications of sending and reading
II. RULES OF RECEIPT
A. How to move a mail to a folder?
B. Notify to a contact
C. Notify to a specific list
D. Delete mail
III. INTERFACE CONFIGURATION OF CALENDAR
A. Establish the calendar checking per day, week, work week, month, and scheduling
B. Send calendar by email
C. Change permits to access to my calendar
D. Open the calendar by other user
E. Create a calendars group
IV. TASKS
A. Add the tasks list at sight to the calendar
B. Configure the vision of tasks per start date or by expiration date
C. Create a new task
D. Delegate a new task to other user
E. Change the percentage of implementation tasks
F. Mark a task as done
G. Send a report about the task’s status to the person who assigned
V. OUTLOOK NOTES
A. Create new notes
B. Transfer the notes to the Windows desk
BENEFITS
- At the beginning a diagnostic test shall be applied to know the audience levels
- A manual shall be delivered for each attendant
- The course includes practices for each topic
- At the end of the course shall be applied a test about the knowledge of the explained topics
