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Catalog Area: Human Development
Duration: 08 Hrs.
Modality: online and Face-to-face modality

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OBJECTIVE:

Determining the importance of good interpersonal relations, promoting among the participants the importance of communication ways and personal dealing to accomplish a better work and personal stability.

BASIC COURSE INFORMATION:

ADDRESSED TO:

SYLLABUS

I. HUMAN RELATIONS NATURE

A. Definition

B. Humans as Social Beings

C. Primary and Secondary Interpersonal Relations

D. Human Relations Levels

II. PRESCRIPTION

A. Definition

B. Influencing Elements

C. Personality in Human Relations

D. Elements Affecting Human Relations

E. Parting from me to Understand Others

III. COMMUNICATION

A. Definition

B. Good Communication Requirements

C. Communication Barriers

D. Communication Skills

E. Communication and its Interrelation in the Job

IV. INTERPERSONAL RELATIONS ASSERTIVENESS

A. Definition

B. Assertive Person Characteristics

C. Comparing assertiveness – aggression – submission

D. Assertive Techniques

E. Improving Human Relations through practicing Assertiveness

BENEFITS

  • Accomplishing a better work and personal stability.
  • Improving relations with the ones around you.
  • Improving your life quality.

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