TRANSFORMING COMPANIES
Área: Capacitación a la Medida
Duración: 04-16 Hrs
Modalidad: Online, Presencial e In Company
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OBJETIVE
Consultek helps you in the creation of a Policies and Procedures Manual in order to facilitate the documentation of your Quality Management System (planning, operation, continuous maintenance), according to the specific needs of your organization.
REACH:
To document with narratives and flow diagrams, the processes that involve all the participants (suppliers, operators and customers) who perform activities that are carried out at specific times and places: at the beginning, at the end and with well-identified inputs and outputs in their functioning.
BENEFITS
- To present the company with a general vision of its correct organization
- To have a base for a constant managerial revision
- To have a technical resource to assist in staff orientation in the declaration of policies and procedures
- To provide misunderstandings with quick solutions and contribute to the achievement of the organization’s objectives.
ACTIVITIES
- System Approach for Administration.
- What is meant by Process Approach?
- What is a Process?
- Definition of Procedures, Effectiveness and Efficiency.
- The PDCA Cycle and Process Control.
- Classification of Management, Realization and Support Processes.
- Mapping of Processes and use of Turtle Diagrams.
DOCUMENTATION OF MS PROCESSES:
- Levels of documentation.
- Purposes and benefits of the Documentation.
- Quality Policy and its Objectives.
- Quality Manual.
- Documented Procedures.
- Work Instructions.
- Formats.
- Quality Plans.
- Specifications.
- External Documents.
- Records.
- Preparation, approval, emission and control of the QMS documents.
- Procedure for the preparation and distribution of procedures.
- Publication, control of changes and uncontrolled copies.
- Exercises and dynamics in work groups by department.
