Catalog Area: Quality
Duration: 08 Hrs.
Modality: online and Face-to-face modality
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OBJECTIVE:
Determining on a methodically way the environmental failures root causes, so as its respective corrective and/or preventive action.
BASIC COURSE INFORMATION:
ADDRESSED TO:
SYLLABUS
I. Antecedents
II. Teamwork Training
III. Issue Description and Dimensioning
IV. Containment and Disposal Measures
V. Identifying the Issue Root Cause (Ishikawa and 5 Why’s)
VI. Defining and Implementing Corrective and Preventive Actions
VII. Follow up, Validation and Actions Closure
VIII. Relation between ISO-9000, ISO/TS-16949 and 6 Sigma
IX. Practice Exercises and Participants’ Evaluation
