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Through the application of practice exercises and dynamics, the participants will have the opportunity to practice step by step in the corresponding activities for each of the learned techniques for the troublesome situations solving within their work area, so they have an optimal work environment to reaching the companies goals.
I. NEGOTIATION PLANNING
A. Strategic Plan
B. Logistic Plan
C. Getting Competitors Information
D. Competitors Evaluation
E. Defining Goals and Criteria
II. NEGOTIATION TECHNIQUES
A. Establishing Negotiation Limits
B. Negotiation Styles
C. Soft, Hard and with Principles Negotiator
D. 6 Negotiator Styles and their Characteristics
III. RESOURCE IN NEGOTIATION
A. Defensive Resources
B. How to be the most benefited one while doing concessions?
C. Distractors and Strategic Changes
D. Time Pressure
E. The Agreement
IV. NEGOTIATION PRACTICAL WORKSHOP