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Staff in any area and specialty.
DEVELOPING COMPETENCIES
Teamwork, commitment, organizational sensibility.
I. DIRECTING HIGH PERFORMANCE TEAMS
A. Teamwork Importance
B. Team Redesign and Organization
C. Teamwork Enrichment Model
D. Creating a Structure and Teamwork Skills
II. COMMUNICATION AND CONFLICT MANAGEMENT SKILLS
A. Communication Process
B. Encouraging Open Communication
C. Conflict Management Techniques
D. Value Encouragement
II. HABITS IMPROVEMENT
A. Types of Teamwork Habits
B. When and where habits improvement must be deal with?
C. Analyzing Previous Discussions
D. Effective Follow up Action
III. PERFORMANCE APPRAISAL
A. Performance Appraisal Patterns
B. Performance Supervision
C. Making Regular Reviews
D. Example for Team Evaluation