Understand and apprehend the need for organizational leaders to adopt disruptive thinking in the face of a crisis that paves the way for the work team to continue and improve its performance in the face of adversity, through knowledge of models and techniques aimed at achieving objectives.
Directors, Managers, Process Leaders and in general, Agents of Change in organizations
I. PROFILE AND CONTEXT OF THE LEADER IN TIMES OF CRISIS.
A. Necessary characteristics of a Leader in current times.
B. Interaction guidelines to establish new conversations, reach agreements and generate results.
C. Key principles to strengthen the Interaction.
D. The inherent need for Empowerment.
E. The leader as facilitator-educator.
I. TECHNIQUES TO FACILITATE CREATIVE THINKING IN PROBLEM SOLVING AND CONTINUOUS IMPROVEMENT
A. A brief analysis of the “croc brain”.
B. The way forward to develop a change of thought.
C. The place where great ideas happen.
D. The SCAMPER technique.
E. The Blue Ocean vs. the Red Ocean.
F. Lessons from The Purple Cow.
I. THE EXERCISE OF LEADERSHIP AND THE MANAGEMENT OF CHANGE
A. The organization as a dynamic and strategy-focused system.
B. The art of selling ideas for cultural transformation.
C. Management by Objectives.
D. Establishing an order to work with the team and follow up.
E. Factors that constitute the success of people within organizations.
F. The process of change as a natural condition of people and, therefore, of systems.
G. The phases of organizational change.
H. Proactivity vs. Reactivity.
I. Resistance and adaptation to change.
J. Methodology to implement the Change.