Catalog Area: Alta Dirección
Duration: 08 Hrs.
Modality: online and Face-to-face modality
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OBJECTIVE:
Optimizing the administration and/or service processes through good management practices (Lean Office Administration).
BASIC COURSE INFORMATION:
ADDRESSED TO:
SYLLABUS
I. KNOWING QUALITY TOOLS SUCH AS:
A. Quality Costs Computing
B. Failure Prevention (FMEA)
C. Process Mapping
D. Pareto 80/20
E. 5 S’s (Order and Cleaning)
F. Visual Management
G. Poka Yake (Failsafe)
H. Operations Standardization
I. Total Productivity Management (TPM)
J. Kaizen (continuing improvement)
K. Control Plan
L. Just in Time among other
II. PRACTICE EXERCISES AND PARTICIPANT’S EVALUATION
BENEFITS
- Improving the company’s development in the matter of quality, quantity, opportunity, and meaningful cost.
