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Explaining the executive Norm ISO-14001:2004 to senior management and carrying a management overhaul.
Senior Management of service or manufacturing organizations.
DEVELOPING COMPETENCIES
Leadership, continuous improvement, orientation to results, and control.
I. PROCESS FOCUS
II. INTERPRETING ISO-14001:2004 THROUGH INTERNAL PROCESSES
III. STRATEGIES FOR REVIEWING AND ESTABLISHING:
A. Functional Responsibility and Authority
B. Politics and Environmental Goals
C. Aligning the Business Goals with Processes
D. Evaluating the Processes and Products Performance
E. Evaluating the Suppliers Performance
F. Reviewing the Environmental System and Performance Indexes
IV. QUALITY COSTS AND QUALITY SYSTEM REVENUE