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OBJECTIVE:
Executive explanation of ISO-9001: 2015 Standard to senior management; as well as the effective management of a management review.
BASIC COURSE INFORMATION:
ADDRESSED TO:
Top management of service or manufacturing organizations.
COMPETENCES TO DEVELOP
Leadership, continuous improvement, results orientation, control.
SYLLABUS
PROCESSES APPROACH
INTERACTION OF ISO-9001:2015 WITH INTERNAL PROCESSES.
III. STRATEGIES TO ESTABLISH AND / OR REVISE:
Responsibility and functional authority.
The environmental policy and objectives.
To align the processes to the business objectives.
To evaluate processes and products performance.
To evaluate suppliers performance.
To review the QMS and performance indicators.
QUALITY COSTS AND INVESTMENT RETURN OF THE QUALITY SYSTEM.
BENEFITS
- To define improvement strategies that positively affect the organization.
