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Knowing the 6 sigma methodology fundamentals for quality issues detection and improvement.
Leaders, managers, supervisors, area coordinators in charge of quality or production for services or manufactory companies, and staff on training for their level.
I. SIX SIGMA BASICS
II. STEPS FOR 6 SIGMA PROJECT MANAGEMENT
A. Definition
B. Improvement
C. Measure
D. Control
E. Analysis
III. TOOLS FOR ISSUE DETECTION AND ANALYSIS
Coordinating improvement projects that could make a positive impact within the company’s performance.