I. What kind of results must a supervisor be focused on?
II. Power and authority of the supervisor
III. How can a supervisor become a leader in his working team
IV. Leadership profile in the supervisor
V. Supervision styles
VI. Skills development as command and coach
VII. Communication skills
VIII. Effective supervision strategies
IX. How to manage conflicts in a suited way
X. Motivation as a quality factor
XI. Administrative management of the supervisor
XII. Analysis of practical cases