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OBJECTIVE:
To inform participants of the process to internally audit the quality management systems, the way to evaluate the auditors, as well as the way to manage an audit system, within the framework of the requirements established by the ISO 9001:2015 and ISO 19011:2018 Standards and the approach based on processes and new thinking based on risks, according to ISO 31000: 2009 standard.
BASIC COURSE INFORMATION:
ADDRESSED TO:
Audit program coordinators, internal auditors, quality engineers, production supervisors and all members of the organization involved in ISO processes.
COMPETENCES TO DEVELOP
Continuous improvement, control, orientation to results.
SYLLABUS
Module 1. Introduction
Module 2. Model of the quality Administration System
Module 3. Approach to Processes and Thinking Based on Risks
- Identification and Analysis of the Processes; Cuestomer-Oriented Processes
- Standards, Documents and Guides Related to ISO 9001:2015
- Terms and Definitions of ISO 9001:2015
Module 4. Review of the New Requirements of the ISO 9001:2015 Standard
Module 5. Terms and Definitions of 19011:2018
- Internal Audit Process to Quality Management Systems
- Selection and Evaluation of Internal Auditors
- Preparation of Checklists
Module 6. Classification of Non-Conformites
Module 6. Preparation and Distribution of the Internal Auditor Report
Module 7. Excercises and Activities of the Excercises and Activities of the Group of the Group of Internal Auditors
BENEFITS
- Have qualified personnel to diagnose the health of the organization’s quality management system, based on the ISO 9001:2015 model, so that corrective actions are implemented in a timely manner and the organization is kept in a constant process of improvement.
